Shipping Policy

Last updated: October 18, 2026

At ClosetbyLauren, we want your shopping experience to be simple, smooth, and enjoyable. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment has been confirmed.

Business days exclude weekends and public holidays. During busy periods, promotional events, or holidays, processing may take a little longer.

Once your order has been shipped, you will receive a shipping confirmation email when tracking information is available.

2. Shipping Destinations

ClosetbyLauren primarily serves customers in Canada.

Available shipping destinations and delivery options will be displayed at checkout. Shipping availability may vary depending on your location.

If international shipping is offered, any applicable customs duties, import taxes, or additional fees may be the responsibility of the customer, subject to applicable law.

3. Estimated Delivery Times

Estimated delivery times begin after your order has been processed and shipped.

Standard Shipping within Canada: approximately 4–10 business days.
Remote areas: delivery may take additional time.
International Orders: delivery times vary by destination and shipping service.

These timeframes are estimates only and are not guaranteed. Delays may occur due to weather, carrier disruptions, customs processing, holidays, or other circumstances beyond our control.

4. Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Any available promotions, free shipping offers, or special shipping rates will be shown on our website or at checkout.

Unless otherwise stated, customers are responsible for applicable shipping charges.

5. Order Tracking

When tracking is available, we will send a shipping confirmation email containing your tracking details.

Please allow some time for tracking information to become active after your package has been handed over to the carrier.

If you have not received tracking information or need help locating your order, contact us at ClosetbyLauren93@gmail.com.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.

ClosetbyLauren cannot guarantee successful delivery when incorrect or incomplete address details have been provided. Any resolution will be handled in accordance with applicable law and the circumstances of the order.

7. Delayed or Missing Packages

If your order has not arrived within the estimated delivery window, please check your tracking information first.

If your package appears delayed or missing, contact us at ClosetbyLauren93@gmail.com with your order number. We will do our best to help you investigate the shipment with the shipping carrier.

Delivery estimates are not guarantees, and we will work with you to address delivery issues fairly.

8. Lost or Damaged Shipments

If your package arrives damaged or appears to have been lost during shipping, please contact us as soon as possible.

Include your order number and, if applicable, photographs of any visible damage to the packaging or items.

We will review the situation and work toward an appropriate resolution in accordance with applicable law.

9. Multiple Shipments

Depending on product availability and fulfillment arrangements, items from a single order may occasionally arrive in separate packages.

If this happens, tracking information may be provided separately for each shipment.

10. Contact Us

If you have any questions about shipping, delivery, or your order, please contact us:

Store Name: ClosetbyLauren
Email: ClosetbyLauren93@gmail.com

Thank you for shopping with ClosetbyLauren. We appreciate your trust and look forward to delivering a great shopping experience.